Firefly Mobility
Firefly Mobility is an online shop dedicated to making life easier. We offer a range of useful and helpful products all carefully selected to help maximise mobility and well-being. From a handy aid in the kitchen through to specialist braces for sport injuries, we have the right products for everyone.
The right products at the right prices
We’ve teamed up with top manufacturers to bring you the very best mobility, home physio and daily living products at truly competitive prices. And they all come with our Price Guarantee – find the same product cheaper and in stock elsewhere and we’ll match that price.
Service that doesn’t stop
With Firefly help is just a click or call away. We hope our product descriptions will help make your purchase decisions easy, but please don’t hesitate to email or phone if you need more information or assistance.
Plus you can purchase with total confidence
Firefly is a member of BHTA, and adheres to their codes of practice. This means your interests are safeguarded at all times and that you enjoy the peace of mind that you’re being served by a company you can trust. We’d like to welcome you to Firefly and hope we can help make your life easier.
Buying from Firefly is Safe
At Firefly, we take our service and data protection seriously. Shopping on-line can be an extremely rewarding experience and usually safe. However we acknowledge that leading sites like ours need to go further in ensuring that we up-hold our beliefs in on-line trading.
This is why we belong to various industry bodies and follow strict practices that ensure our compliance and your security.
Our service to you.
Our teams from customer service to our warehouses are passionate about providing you with the best service possible. We commit that we will always try our utmost to ensure that your experience of shopping with Firefly lives up to expectations.
We belong to BHTA and OFT, the leading British Healthcare Trades Association
The British Healthcare Trades Association has been around for a long while – it is one of the oldest and most established trade associations you’ll come across.
One of it’s most important roles is to maintain the highest standards. There are some less than ethical companies out there but every company that joins the BHTA does so because it wants to do the job properly. You won’t find the rogue traders as members – they just wouldn’t meet the BHTA standards.
Every BHTA member company has signed up to a special Code of Practice. It’s not just a piece of paper. It has been granted full Office of Fair Trading approval under the Consumer Codes Approval Scheme (CCAS).
Your protection.
Done correctly, buying on-line is the safest way to shop. Your credit card details and data are 100% protected at Firefly.
We never see your credit card details. We use the leading secure payment service to process your payment, which means that their highly secure environment is the only place you will enter your payment details. It is a fully automated process and no person will see your payment details and you are totally safe to enter credit card information.
Our site is rigorously tested regularly by leading security company securitymertrics to ensure that any details you enter are safe from hackers. They also confirm that we are PCI compliant. PCI compliance is now the Banks key weapon in ensuring security of customers data and payment details. Amazingly many eRetailers are still not PCI compliant. Before buying anywhere you must insist on any website you shop from being compliant.
Geotrust provide our site with an independently verified 256-bit encryption certificate. This allows us to encrypt all of the important areas of our site so that they are secure from hackers. This means that whenever you are entering ANY information about yourself it is safe as it is ‘scrambled’ to make it un-readable.